Last Updated: May 2026
This Payment Policy outlines the payment methods accepted by Container Yard Co., as well as our policies regarding payment processing, invoicing, refunds, and cancellations. Please read this policy carefully before placing an order.
1. Accepted Payment Methods
We accept the following forms of payment:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards
- PayPal
- Bank Wire Transfer (available for select large orders)
Please note that we do not accept cash on delivery, personal checks, or money orders for orders placed through our website.
2. Payment Processing
- All payments are processed securely through our trusted payment gateway providers. Your card information is encrypted during transmission and we do not store any credit card details on our servers.
- Upon placing an order, a temporary authorization hold may be placed on your card to confirm that funds are available. This hold will be released within a few business days, depending on your bank’s policies.
- Your credit or debit card will be charged once your order has been confirmed and is ready for shipment.
3. Invoices and Receipts
- You will receive an email confirmation with your invoice and full payment details as soon as your order is placed.
- You can also view your order history and invoices at any time by logging into your account on our website.
4. Refunds and Cancellations
- If you need to cancel an order, please contact our customer service team as soon as possible. Orders that have not yet been dispatched can typically be canceled without any penalty.
- If you receive a damaged or incorrect item, please reach out to our team immediately so we can arrange a replacement or issue a full refund.
5. Security
- Container Yard Co. takes the security of your personal and financial information seriously. We use industry-standard encryption and security protocols to protect your payment details at every step.
- If we detect any suspicious activity or potential fraud on an order, we may temporarily pause the transaction and contact you directly to verify its legitimacy before proceeding.
6. Changes to This Policy
Container Yard Co. reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page along with a revised effective date. We encourage you to review this page periodically.
7. Contact Us
If you have any questions about our Payment Policy, please don’t hesitate to get in touch:
- Email: [email protected]
- Phone: +1 (951) 268-7137
- Address: 1920 Bowater Dr, Apt D14, Kingsport, TN 37660